We’re Hiring: Sales Support Representative
Sales Support Representative

Help-Now, a growing technology consulting firm offers a wide variety of IT services, is currently looking to fill a sales-focused new business development position.

The Sales Support Representative position consists of 95% outbound phone calling and identifying new business-to-business opportunities for Help-Now’s Managed IT Services and Consulting.

The individual we seek will ultimately start by reporting directly to the Principal, setting up sales appointments, and building our prospect database. In addition to being well organized, efficient, and able to work with limited supervision, the candidate must possess strong written and verbal communication skills.

This position offers a career path into a sales role, based on performance.


  • Cold calling; ideally you will be generating 4-6 quality leads per week
  • Generate telephone and in person appointments with IT Managers/Directors, VPs of IT and CIOs for Help-Now by making outbound phone calls and emails
  • Maintain a high level of familiarity with Help-Now service offerings and a strong ability to communicate the value of those offerings to prospects during lead qualification activities.
  • Web research to develop new leads, find new sources of contacts
  • Identifying customers business / IT needs during sales calls
  • Maintain accurate records and notes within online lead and contact database
  • Follow-up with prospects and occasionally with existing clients
  • IT technical training for this position will be provided


  • Positive attitude required for this position
  • Highly motivated, High energy, and Results driven
  • Excellent Phone Etiquette
  • Prior sales and/or lead generation experience a plus
  • Ability to understand and communicate Help-Now service offerings (training provided)
  • Telemarketing experience is a plus
  • IT knowledge/experience preferred
  • Willing and able to learn new skills and IT information


  • Competitive hourly pay with generous bonuses (based on qualified appointments set)
  • Flexible work week
  • Pay based on experience
  • Commissions/bonuses on all appointments that generate sales
  • Opportunity for advancement – we promote from within

Job Summary
Company:          Help-Now, LLC
Location:             Exton, PA
Industry:            IT/Technology
Job Type:            Part-Time/Full-Time; depending on candidate
Pay:                      Hourly plus commission (hourly rate depends on experience)
Contact:              [Click Here to Email Your Resumé]

All college graduates are encouraged to apply for the Sales Support Representative position; however the following degrees/experiences are the best matches: communications, business administration, management, advertising, marketing, public relations, political science, psychology, military, sports management, athletic experience.  We strongly encourage recent graduates to apply!


  • Since hiring Help-Now to run the IT for my company, I have not missed a night’s sleep worrying about our computer systems and what could ...

    Maria P, Practice Administrator of Health Care Group