Request Technical Support

Help Now recommends that all clients needing technical support complete the form below to the best of your ability. This will allow our support team to route your request to the proper support representative, enabling an overall quicker response time.

Our normal support business hours are 8:30am to 5pm Monday through Friday. We are closed Saturday, Sunday and on observed holidays. Support requests received after hours are not reviewed until the next business day.

Although it is currently outside normal support business hours, emergency support is always available. Please know that after hours support incidents are billable at emergency rates and you must be authorized to approve emergency billing. If you would like to contact after hours support and are authorized to do so, please call into our normal support number  – 610.590.4695 option 2 – and follow the prompts for after hours support.

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