July 24, 2017  |   partners

CodeTwo is a trusted software vendor and Microsoft Partner delivering Office 365 and Exchange solutions to over 59,000 businesses from 120 countries.

Windows Phones (7.8 and 8) both Wi-Fi vulnerable and cannot be patched!

August 24, 2013  |   blog

Microsoft released a security bulletin on how its Wireless Authentication method could allow information disclosure. Their fix for this also leaves a bad taste in the mouth, essential require every wireless access point to issue a certificate before you can use it. Essentially, connecting to any wireless device you can find is bad security, but how do you know you’re connecting to even a valid wireless device? If you end up on a system that’s been designed to grab what data you send, even if encrypted, this exploit will be able to strip your domain credentials out of the wireless transmissions sent. You’re giving whoever cares to listen access to your accounts on the network. Do you have a Windows 8 phone, do you need assistance making sure this isn’t hurting your network? Ask us for help!

Introducing Guardian Workstation Basic

August 16, 2013  |   Uncategorized

Building on our successful Guardian product line, we are pleased to announce our newest product offering - Guardian Workstation Basic - an entry level service plan that includes virus and malware protection plus full Microsoft Windows patching for $6.95 per workstation. [tabs] [tab title="Features"] [arrowlist] Virus & Malware Protection Included Microsoft Windows Patching HIPAA & Meaningful Use Compliance Inventory Management and Reporting Only $6.95 monthly per workstation! [/arrowlist] [/tab] [/tabs]     Contact us for more information today!

Stop fixing every exploit!

August 09, 2013  |   blog

B-Sides Security has a presentation on their blog going into a statistical analysis of over 23 million live vulnerabilities across over 1 million real assets. During one month, June-July 2013, 1.5 million real breaches occurred and correlated to only 103 CVEs. (Common Vulnarabilities and Exposures) Essentially, they make the argument that we are running a continuously growing database, which puts more strain on our environments, to cater to very few actually used vulnerabilities. This means vendors have to keep up with a constantly changing database, and there is only a finite amount they can do. This is where vulnerability testing and internal security measures and practices have to come into play. Confusing? Let us help! We can help keep your business running and minimize intrusions and down time.

Lost Your Android Phone? Have Google Find It!

August 06, 2013  |   blog

One feature that Android has officially been missing, unlike its iPhone competition with Where's my Phone?, is a way to locate your phone if it goes missing. Yes, there has been plenty of third party apps, such as "Where's My Droid?" but none of them have the reliability that would be present with an official Google service. According to a post over on the Android blog, that's now changing. Google will be pushing this update to all Android 2.2 users and above by the end of August. Contact us for more help with mobile apps!

Windows 8 Passes Vista Numbers at Last!

August 01, 2013  |   blog

According to NetMarketShare.com, Windows 8 has finally surpassed Windows Vista to become the third most used operating system online. With the Microsoft deadline to phase out Windows XP support looming in April of 2014, and XP showing as the 2nd most used OS, many companies are looking to shed the very outdated OS. Ask us how to help you get your business transitioned to Windows 8 smoothly!

Computing on the go

July 03, 2013  |   blog

Looking to make a transition to mobile devices and not really sure which way to go? Apple, Android, Microsoft, which device and software may work for you? You may want to steer clear for now, from the Windows RT based tablets as mentioned in this article from a major Windows RT manufacturer, ASUS. Due to lack of sales, software development is almost nil for the RT platform, though, with rumored short sales coming from Microsoft and others, it may get a second life breathed into it similar what HP pulled when it discontinued the Touchpad series. Want to know what may be right for you? Ask us!

We’re Hiring: Sales Support Representative

June 01, 2012  |   Careers

Sales Support Representative Help-Now, a growing technology consulting firm offers a wide variety of IT services, is currently looking to fill a sales-focused new business development position. The Sales Support Representative position consists of 95% outbound phone calling and identifying new business-to-business opportunities for Help-Now’s Managed IT Services and Consulting. The individual we seek will ultimately start by reporting directly to the Principal, setting up sales appointments, and building our prospect database. In addition to being well organized, efficient, and able to work with limited supervision, the candidate must possess strong written and verbal communication skills. This position offers a career path into a sales role, based on performance. Responsibilities Cold calling; ideally you will be generating 4-6 quality leads per week Generate telephone and in person appointments with IT Managers/Directors, VPs of IT and CIOs for Help-Now by making outbound phone calls and emails Maintain a high level of familiarity with Help-Now service offerings ...

May 16, 2012  |   partners

Whether its desktop software, server operating systems or Internet applications - our technical consultants are regarded as Microsoft technology experts. As a Microsoft Certified Partner, Help-Now has proven that it has the experience and credentials necessary to handle a full range of technical challenges.

May 16, 2012  |   partners

HP works with the world's leading Systems Integrators and Outsourcers, leveraging their complementary strengths. Help-Now is a leading provider of HP support services.


  • Since hiring Help-Now to run the IT for my company, I have not missed a night’s sleep worrying about our computer systems and what could ...

    Maria P, Practice Administrator of Health Care Group