Corporate Overview

Since 1999 our focus has been on our client’s business objectives, assisting them in obtaining technology and delivering cost-effective solutions. We understand one size does not fit all. We consult with every client to understand their individual business objectives and work with you by implementing a plan to achieve your goals. We are able to accomplish this by intentionally not selling any hardware or software, we have no biases, only our clients business objectives as priorities.

We establish a trusted relationship where we serve as the technology advisor for your business operations. Our comprehensive suite of services, along with our experienced, professional consultants enable us to commit to:

Understand the business needs of our clients
Deliver comprehensive technology strategies & solutions to business needs
Provide a single source for all technology needs
Be a trusted, valued partner to our clients
We manage your technology so you can focus on your business

How We Help

Help Now LLC is a leading managed service provider of network, applications and services with expertise in voice, data, wireless and video. We assess, design, build, deploy, and manage networks. Our network support capabilities range from simple IT moves, to Call Center application management to remote network performance management. All these capabilities assure that your networks operate at optimal performance with maximum cost efficiency. read more…

Today, IT managers at companies, both large and small, are increasingly overwhelmed trying to implement and maintain a complex environment of voice and data networks that must support multiple applications often spread over multiple locations in the U.S. and even abroad. Many IT environments are multi-vendor, multi-protocol, and multi-provider. Managing multiple service agreements and pricing plans can be cumbersome. To add to this complexity, user volumes and traffic are increasing as new applications emerge and deployed.

Maintaining the level of expertise and tools in-house to meet the challenge of managing the IT infrastructure adds costs and defocuses valuable resources that could be directed at a company’s core business, particularly in small and growing businesses.

Guardian Services helps you control the largest single cost of business technology – the hidden costs of lost time and productivity due to technical problems. You get all the benefits of having a fully staffed IT department at hand for a tiny fraction to physically hire an in-house them. You have just one number to call, no matter what the problem is.

You have a choice to select from our diversified packages that help control costs while still providing solutions to the network and computer problems that plague you most often. Our services are proactive; we anticipate and correct many problems before they occur. We remotely monitor most aspects of every system’s performance, round the clock, including security issues.

We provide world class services backed by the stability and knowledge of a pool of technical experts. Your business will receive computer, network and IT infrastructure care from a team of technology management professionals – all for a Flat, Predictable Monthly fee.

Our clients range from small businesses and nonprofit agencies to large companies including government offices. Give us a call today and see how we can help your organization simplify IT management and liberate you to focus on your core business.

Setting Expectations

Recent technological innovations have driven companies of all sizes to outsource their IT infrastructure in order to focus on their core business. Small and medium businesses (SMB) are interested in outsourcing because of the inherent complexity of technology. Large enterprises choose outsourcing as a cost reduction effort and to focus on strategic IT issues. This outsourcing trend has enabled service providers to offer enterprise-class services to their customers – thus relieving them of the financial and resource burdens associated with full-time IT infrastructure management. read more…

Technology Advantage

We use Guardian – a technology framework, specially built for providing managed services. It combines a remote management platform and a managed security services infrastructure. This infrastructure enables us to provide you complete IT infrastructure management services including security solutions to end-users – securely, pro-actively and in a cost effective manner. The platform architecture enables us to deliver services on Industry best practices and aggregates data into a web portal – your data related to assets, change management, alerts, trends, security, spam, reports on chats, browsing, etc. read more…

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Testimonials

Ted Butera, President from Paragon Business Development in King of Prussia, PA

How We Help

Setting Expectations

Technology Advantage

Help Now, LLC

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