Since 1999 our focus has been on our client’s business objectives, assisting them in obtaining technology and delivering cost-effective solutions. We understand one size does not fit all. We consult with every client to understand their individual business objectives and work with you by implementing a plan to achieve your goals. We are able to accomplish this by intentionally not selling any hardware or software, we have no biases, only our clients business objectives as priorities.
We establish a trusted relationship where we serve as the technology advisor for your business operations. Our comprehensive suite of services, along with our experienced, professional consultants enable us to commit to:
- Understand the business needs of our clients
- Deliver comprehensive technology strategies & solutions to business needs
- Provide a single source for all technology needs
- Be a trusted, valued partner to our clients
- We manage your technology so you can focus on your business
How We Help
Help Now LLC is a leading managed service provider of network, applications and services with expertise in voice, data, wireless and video. We assess, design, build, deploy, and manage networks. Our network support capabilities range from simple IT moves, to Call Center application management to remote network performance management. All these capabilities assure that your networks operate at optimal performance with maximum cost efficiency.
Recent technological innovations have driven companies of all sizes to outsource their IT infrastructure in order to focus on their core business. Small and medium businesses (SMB) are interested in outsourcing because of the inherent complexity of technology. Large enterprises choose outsourcing as a cost reduction effort and to focus on strategic IT issues. This outsourcing trend has enabled service providers to offer enterprise-class services to their customers – thus relieving them of the financial and resource burdens associated with full-time IT infrastructure management.
We use Guardian – a technology framework, specially built for providing managed services. It combines a remote management platform and a managed security services infrastructure. This infrastructure enables us to provide you complete IT infrastructure management services including security solutions to end-users – securely, pro-actively and in a cost effective manner. The platform architecture enables us to deliver services on Industry best practices and aggregates data into a web portal – your data related to assets, change management, alerts, trends, security, spam, reports on chats, browsing, etc.